Customers are encouraged to give each order a star ranking from 1 to 5.
Ratings can be made in Grab app for each order after pick up on the ORDERS page available from the main menu.
Rate your order
Have more questions? Submit a request
-
Jennifer Loved that it was so easy and I could place my order waiting in the security line or on the train. :-)
-
Brian Unable to rate order on ORDERS page - does not work. Both experiences using Grab have been very poor. The restaurant location I order from does not even see that I ordered until I tell them I ordered online. The someone goes over to a screen somewhere, sees the order and finally fulfills it. Both times would have been MUCH more convenient and WAY quicker just to wait in line an place the order.
Article is closed for comments.
2 Comments