Customers are encouraged to give each order a star ranking from 1 to 5.
Ratings can be made in Grab app for each order after pick up on the ORDERS page available from the main menu.
Customers are encouraged to give each order a star ranking from 1 to 5.
Ratings can be made in Grab app for each order after pick up on the ORDERS page available from the main menu.
Loved that it was so easy and I could place my order waiting in the security line or on the train. :-)
Unable to rate order on ORDERS page - does not work. Both experiences using Grab have been very poor. The restaurant location I order from does not even see that I ordered until I tell them I ordered online. The someone goes over to a screen somewhere, sees the order and finally fulfills it. Both times would have been MUCH more convenient and WAY quicker just to wait in line an place the order.
2 Comments