Login and Profile Settings

Create your Grab account with a valid email and password or connect automatically using your existing Facebook account.
Mon, Feb 3, 2020 at 3:32 PM
Contact Information
A valid email address and mobile number are required upon login. Your email (and text messaging should you opt-in) is only used for order information and re...
Mon, Feb 3, 2020 at 3:32 PM
Changing Contact Information
You can change your name and phone number within the app under SETTINGS. If you need to change your email, please submit a Help ticket within the app with ...
Sun, Dec 4, 2022 at 11:56 AM
Include a photograph in your Grab profile to facilitate a smooth pick up experience. Logging in with Facebook will automatically use your Facebook profile p...
Mon, Feb 3, 2020 at 3:33 PM
Order Alerts
Order alerts are helpful to notify you when your order is ready or as a reminder to place a held order when you arrive at the airport. You may select in-ph...
Mon, Feb 3, 2020 at 3:34 PM
Delete Your Account
You can submit a request to delete your account under SETTINGS. Please submit a Help ticket within the app with your current email and deletion request, an...
Wed, Mar 29, 2023 at 11:17 AM